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GB2GB Community Advice The Power Of Good Advice
How the £5 Advice Service Works
Step 1
Tell us what’s happened
Complete a short form describing your situation. You can include dates, key details, and upload documents or screenshots if helpful.
Applicants will receive a designated form when they make their payment, please complete this and return it to us when you will receive your comprehensive report of how to deal with it.
Step 2
We respond in writing within 48 hours of sending it
You will receive a clear, written and detailed response explaining your options and suggested next steps in plain English.
No pressure, No persuasion, Just constructive positive advice
Responses are provided within 48 hours.
Step 3
You decide what to do next
You remain in control. You can act on the guidance or seek further help elsewhere.
No Appointments to make, Calls to make, Weeks to wait.
Just a maximum of 48 hours to wait
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